Findability
How you appear in a relevant local search and whether your profile makes the service and area clear.
Free Proof Gap Audit • Roanoke area
We inspect your customer's full path from discovery to sale: what buyers see, what convinces them, how inquiries are handled, and what your reporting can actually prove and direct you to do next.
The free review is a focused first look. A full systems inspection is a separate paid service.
What we inspect · free first look
We check what is visible without account access, then follow one clear route toward an inquiry. This is a directional review, not a full channel-by-channel or CRM audit.
How you appear in a relevant local search and whether your profile makes the service and area clear.
Review recency and substance, visible customer evidence, and whether your claims are backed up on the page.
One website-to-contact route: is the next step clear, credible, and working from a buyer’s perspective?
What the free review includes
We share the most consequential gaps we can verify from that limited view, plus a recommended next step: fix a focused issue, consider a deeper diagnostic, or do nothing yet.
No system logins, no invented revenue-loss estimate, and no implied commitment to a paid service.
When the first look is not enough
This is the separate paid service for businesses that need a documented view of discovery, conversion, lead handling, measurement, and priorities. Scope, access, timing, and fee are agreed before any work begins.
What you receive · paid diagnostic
You should know what is broken, what it may cost, and what deserves to be fixed first.
The process · paid diagnostic
We define your commercial goals, confirm the systems in use (or needed), and collect read-only access to your systems and profiles where possible.
We review public visibility, pages, campaigns, calls, forms, CRM handling, and current reporting. We test real paths without disturbing live operations.
We highlight messaging inconsistencies, operational gaps, tracking failures, and claims with missing evidence.
You receive the map, findings, priorities, and a working session to decide what happens next.
Good fit
Your existing clientele love you. You already receive leads or spend on marketing. You're ready and willing to grow.
Poor fit
The Customer Path Diagnostic is not a low-cost website quote, a promise of instant search engine rankings, or a complete replacement for answering your customers' calls. We're here to amplify businesses with solid reputations and high standards, not bend the truth for a profit.
Common questions
Most diagnostics take 10 to 15 business days after access and intake are complete.
No. The paid Customer Path Diagnostic is a diagnostic with an evidence register, test results, a funnel map, and a prioritized 90-day correction plan. The free Proof Gap Audit is a smaller first look.
No. You can use our findings with your own team or another qualified partner.
Start with the most important question